Telkom

Good Day

I have been a Telekom client for 22years, of that 22years I have been a contract client for 8years. Telkom did give me great service until last year June when my mother passed away. Not here or there it has been tough since then. I was behind but I did pay every month before month end for the previous month and my account is up to date. Yet for the last 2 mouths December and January Telkom send me notifications that my account is behind for triple the amount what my contract is worth, I have asked Telkom to send me statement to show why it is triple the amount they simply say they can not send me proof why that is. I have paid everything up to date by the end of December. Nkw in January Telkom is sending me notifications again that my account is out standing with triple the amount of my contract, and yet Telkom is Un able to assist me with statements this is unaccessible.

Why are Telkom doing this?

Your feed back will be appreciated.

Kind Regards

David Charles Krauspe ***