Telkom

As you have recieved earlier reviews from me about my problem with telkom here is the next part. Telkom suspended my account due to the fault they created. At the end of October 2024 my debit order for them did not deduct form my account.On my investigation to find that telkom did not submit their debit order and then they claim that it was rejected on 12 Nov . I went back to the bank to find out what went wrong. The bank looked on my account and showed me that there was no transaction for telkom, not the submitted debit order or the rejection of such debit order and they told me that should that happen they will contact me and there will be extra banking fees charged. Suddenly at the end of November the debit order was deducted from my account again. My services was restored for a few days and suspended again for the same problem.I send them new banking statements to show them everything and to show them each and every time their debit order was deducted and that it was not submitted October and that it was not rejected 12 days later.My account stayed suspended and no answer from telkom solving the problem. Their debit order was suppose to deduct from my account December 31 and it did not.Today 6 January 2025 and still no debit order from telkom.This morning i recieved a new invioce from telkom for the ammount of R4027.68. This ammount now include both the months they did not submit there debit order for deduction .Both these times their was money in my account available for the transaction. I have been using telkom as a service provider for about 15 years and for my cell phones almost 7 years and now they treat me as the guilty party in the problem they caused. As of now i will not reccomend them to anybody to use because they are not trustworthy