Telkom - 6 months of worst service in the worl

I am going to write weekly reports until you fix your call centre, or your social media team, or your chat system, or ANY SYSTEM WHERE A PERSON CAN GET FEEDBACK/HELP FROM. In the last 6 months I have not heard from or spoken to a single agent, when will this be fixed?<br> <br> I am trying to help a school with an ADSL line that that is open since 28 April 2015. A school needs Internet/Email to communicate, and have not had stable Internet since. You sent a technician there that tested on his router, found that there is also a frequent, intermittent issue and has done nothing since. You are hindering education in our country, never mind the thousands of businesses and freelancers who rely on you, as a monopoly, to provide a service as well as after sales service.