TELKOM!!! 6 Months later & still not ACTED ON MY CANCELLATION ORDER FOR LTE month to month data contract

In June 2017 we were advised by the Telkom call centre to go into a Telkom shop & fill in a cancellation form to end our month to month contract after changing over to Fibre & a new contract with MWEB. Each month since the end of July monthly debit orders are still being deducted. We made a zillion calls to Telkom and numerous visits to the Telkom shop without any success. We started reversing the debit order but they persist. We were recently told that the contract has still not been cancelled & that the Telkom shop is not allowed to cancel forms. BUT we've also tried calling 10210 & 10213 who directs us back to the shops. We've emailed the cancellation forms several times since June to the email address where cancellations are supposed handled & all you get is a generic email advising that you can expect a response within 21 days. Several emails and not a single response. THE TELKOM SERVICE IS THE WORST SERVICE BEING OFFERRED IN THE ENTIRE COUNTRY. MY RECOMMENDATION IS ' DO NOT SIGN DEBIT ORDERS WITH TELKOM' THEY ABUSE THAT SYSTEM. Between August 2017 and December 2017 they have debited my account 8 times using differing amounts and using different reference numbers each time in an endevour to get money off my account. have a neighbour who experienced the same and eventually they promised him a credit for all the incorrect debits buta year later the case has gone nowhere. in fact I will go further to say DON'T DO BUSINESS WITH TELKOM AT ALL . I WILL BE LAYING A CHARGE OFATTEMPTED ***** AGAINST TELKOM TODAY