Telkom

I had the worst experience with my ADSL line, it was on my mother's name and she past away in September and i have been struggling from September to transfer it to my name. Ive been to the branch and phoned several times. Eventually in November it is transferred but then they told me o no its just the line and not the data i need to phone sales and activate it again so i do that and then they tell me i have to wait another 7 yo 10 working days for my data to be active i mean really how long do i still have to struggle?!