Telkom

I am writing to follow up on my account status. My line is still locked, and I remain unable to make or receive any calls. Despite this issue persisting for over two weeks, I have not received any feedback or resolution.

This ongoing lack of service has caused significant inconvenience, especially given that I am expected to pay for a service I am not receiving. It is extremely frustrating that Telkom is quick to charge for services but consistently fails to deliver adequate support or ensure staff are trained to handle customer issues efficiently.

Please treat this matter as urgent. I would appreciate immediate feedback regarding the status of my account and a resolution to restore my service without further.