Telkom

Telkom I have for the past few days been trying to sort out a Telkom account for a 94 year old lady that lives in an old age village by herself. She is very ill at the moment and Telkom has disconnected her line notwithstanding that she has paid her account twice. Have phoned and spoken to numerous different people and a dispute has been logged. However still no joy. I am totally disgusted with Telkom Ref No:***5