Telkom

I joined a telkom deal that comes with router (22,5GB DAY/22,5GB NIGHT) I received my router and simcard on the 28/08/2024 @10:30am and activated it around 18:30pm same day but by the 30/08/2024 my data was depleted and that time I didn't download nor share with any device I was using only my cellphone to connect to the router.

On the 01/09/2024 I received my monthly data I.hardly used the router till the evening of the 02/09/2024 I used the router till the evening of the 06/09/2024 battery got flat and I was at a relatives house that had wifi so didn't make use of the router till the evening of the 08/09/2024 I haven't downloaded any app nor music or games I was only using tik tok,whatsapp as well facebook the date today is the 12/09/2024 my data is depleted again and I'm not even in mid month how do I handle this situation as the consultant of telkom can't seem to clarify to say what makes my data ran so fast out and my cellphone background data is off. I feel like telkom is ripping me off I've used other service providers 10GB I would stream on Netflix and showman be on social media platforms but my data would not get depleted