AS
Amanda S
1 reviews | Active since Dec 2015
31 Dec 2015, 15:58
Telkom 48 hours to repair going on 4 days
Telephone line down. Logged on 28th, problem at exchange, so they say. Told it would take up to 48 hours to repair. Pharmacist on call this weekend on a line that doesn't work. Lives at stake. Call centre refusing to give a damn. How can service be this bad? I asked them to escalate the problem, they can even do that. This is urgent.
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Telkom's replyOfficial
31 Dec 2015, 17:26Hello Twoflower99,
Thank you for your post.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM182700.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM182700.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Telkom's reply31 Dec 2015, 17:26
Official
Hello Twoflower99,
Thank you for your post.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM182700.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***
Thank you for your post.
Kindly be advised that we are liaising with the Technicians for further assistance and we will revert back to you with feedback.
Your Social Media reference number is SM182700.
We apologise for the inconvenience caused.
Regards
Tebogo
Telkom Social Media Team
***