MW
Madeleine W

1 reviews | Active since Mar 2012

30 May 2018, 09:16

Telkom 40GIG - signed up - no modem, nothing!

I app**** for a Telkom Data contract 40GIG on ********** 6 at a roadside pop up Telkom shop. The agent who assisted me was VICTOR and the number he gave for contact was ********** 588.

I have phoned this number and various numbers from the Telkom web - I have logged several call me back requests and still have NO MODEM, NO FEEDBACK, NO NOTHING.

I want this RESOLVED TODAY please as my Vodacom contract was cancelled in me applying for this contract - I wont have data from 01/06/2018 and seriously thought I would have the installation done by now.

It seems that all the stories I hear about how terrible Telkom is, is true.

If you don't plan on resolving this by tomorrow, then please cancel this application without deducting the subscription from my account and I will go to a service provider that can actually deliver.

What a terrible start to a customer / client relationship

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