Telkom

My partner had a contract with telkom 2 years ago, she decided to take up a new contract 2 months ago and was advised that she has an outstanding balance of 98 cents from 2 years ago. She went ahead and made that payment. This has been going on for 2 months although she currently has home broadband contract with telkom. She has just been notified that she is unable to get a contract as the application is declining and she needs to build up a credit score with telkom although she currently has home broadband with them. This is extremely appalling services and i regret ever going with telkom.