Hellopeter
Share Your Experience
AR
Andre R

1 reviews | Active since Oct 2023

02 Oct 2023, 10:15

Telkom

My daughter has a wifi contact with telkom she has moved to her own place with wifi so i am paying the contract.4 mths ago i went from dstv to streaming. This where the problem started when it came to light that there service is absolutely ******* 1.5 mbps up and down .i pay r760 pm with a router that can do 50 mbps but their signsl is to weak .i have spoken to about 10 people that just do not give feedback.the technician came and cheched and did not get more thsn 2.5 mbps he said he will get back to me 4 mths later nothing.they phone me and ask if it has improved instead of doing their work by fixing the problem and then sending the technician to check again.i wrore to the beeld newspaper but no joy i think news24 has shares in telkom or are just as useless . Pse ihelp.

0
Replies (1)
AR
Andre R's update03 Oct 2023, 11:55
Reviewer Update
Telkom is not responding so let me add names and cell no of all these useless people.prisilla -***.phoned her 10 to 15 promised to call back not once did she call back .carla-*** same story no feedback . Wayne is the supervisor of the tecnical staff in my aera .sent lots of whatups did not bother to responde.the technician who did the test at they my house also said he will come back to me never did.spoke to kwasi and bongiwe then they followed up on my complaint said they will let me know whats happing no response. This has been going on for the last 4 to 5 mths. They have all unmanned email and whatsup platforms for querys so they cannot be contacted directly because they know how useless they are.so if you are thinking about a contract with telkom walk no run away you will not be sorry .ar reyneke ***