EM
Eddie M
1 reviews | Active since Apr 2012
17 Aug 2015, 13:28
Telkom 3 Gig bundles not working?
I bought a data bundle from Telkom Greenacres and it is not working. When I went back they said the 3 Gig bundles were not working and they gave me a complaint number . I have been in contact continuously with Telkom on Facebook , and they keep on contacting me on Facebookbut to say they cannot contact me. They will not tell me what the problem is. They gave me a complaint number ***3, but they said I must open a new case because they cannot contact me.
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Telkom's replyOfficial
17 Aug 2015, 15:42Hello Swayseeker,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM132786
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM132786
Regards
Luleka
Telkom Social Media Team
Telkom's reply17 Aug 2015, 15:42
Official
Hello Swayseeker,
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM132786
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us again
This response serves as confirmation that your query has been received. We will provide feedback as soon as possible.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM132786
Regards
Luleka
Telkom Social Media Team