Telkom🤦♀️

Reference: Telkom Garden Route Mall. Technician-Jonathan Moses Fibre Internet Telkom Supp**** modem not working at home-Telkom call centre instructed me to take the modem into a Telkom branch and said Telkom Branch must contact them as the MAC serial number on the back of the modem is not recognised Jonathan then plugs a DSL line into the modem to verify if the WAN port on the modem is working? He then asks for a landline number in order to log a fault-however its a fibre internet service (no landline). He then asks me if I know of any of my neighbours whom have a Telkom landline number which I can then use in order for me to log a fault? He conveniently then does not know what Telkom head office tel number is neither does he have an email address in order for me to elevate this issues. ZERO service by Telkom and their staff- Internet and Modem still not working! User's recommendation: DONT USE TELKOM!