Telkom

Telkom has horrible client service. Nobody knows what is going on anywhere. Technical service says that it is sales department that had to fix it and the sales department says it is the technical service that has to do it. They are heavily confused. I have been waiting for more than a month for them to fix my line. Someone came to install it (eventually) and said it would be working within 2 days. Needless to say it has been almost 2 months and nothing. When you phone they say they will put the order through and it will be working in 24 hours. Eventually today it is found out that their is a faulty line. The faulty part in the line is somewhere within a radius of 190m. Mind you - the faulty part is not in my 5m of line. And they say they will send technicians to fix the line, but that still hasn't happened either. They can be so heavily glad that I have not paid for the installation of the line, as it is apparently faulty and not working. Supposedly.