Telkom

I had to get a new router and update the contract. I had to visit the telkom store in richardsbay 5 times before an error of R999 was corrected on my account. Since it was installed in June I had interrupted phone and wifi (no internet service). 2 technicians have been here. Everytime the internet will work for a few days and then nothing. I can not report it any longer as they say i have reported the fault, yet they send sms stating the fault has been corrected. I am paying my account monthly. My work is now suffering. I am at wits end.