Telkom

Telkom has cancelled my adsl line 3 days ago for no reason. I have spoken to technical and sales, plus +/-5 technical managers. They have pass the buck from technical to sales and back to technical again. they have even blamed my ISP [mweb] for the cancellation off service, which mweb call center agent laugh it off. I have had 3 requested call me back 2 from technical managers whom personal said they will follow up. On Tuesday evening, i had spoken to technical manager whom had told me that there procedure taken by the other technical manager was not the right solution to resolve the issue, and that he will email, IT department and have them almost immediately which was on Wednesday between 8am and 5pm. Which never happened. So yesterday evening i had spoken to another technical manager @ about 5pm and he told me that he would followup on the problem and call me back before 7pm, which never happened. Today is day 4 still not resolved. Telkom ref no.[***]