Telkom

I have been trying to understand why my wifi bundles are suddenly depelteting so fast and I have been sent from post to pillar. I spoke to one of their consultants over the phone and she was not able to explain and further went into the Sandton store and the man there said he can not explain all the details as they do not have access to that and can just see when the router was used. I tried Telekom on Twitter and still they have not been able to get back to me with reasoning because it is totally absurd that suddenly my 10gigs get depleted within three days and that has never been the factor before. It is not fair to cheat a loyal customer of the services that they offer just because they may have appealing deals.