Telkom

I've ordered a a 20gig day and 20gig night plus a 10 gig day and a 10 gig night and a pocket router. Upon delivery I received the wrong items I received a phone (Samsung 13) and 2 10 gig day and 10 gig night sim cards. I did not receive a pocket router at all I immediately went in to a Telkom store where they requested that the items be picket up no one has contacted me after that. I phoned customer care 10 times and contacted all the departments and found that every one I spoke too was telling me to phone a other department and refused to help me as I want to arrange a pick up for the devices and sim cards and I also want to cancel the contract as their after sales services is pour and the people I spoke to had a bad attitude when refusing to help me. I just want the device and sim cards to be collected before I get billed for items that I did not order.