Telkom

Since the 5th October 2018 i had logged a complaint regarding adsl and phone lines being down.

This is about the 5th or 6th time we are having an adsl problem and i have taken this contract under 1.5years

Everything since the last issue logges 5/10/2018 we have had call centre agents giving us different feedback regarding the fixing of the adsl/line.

No technician has been sent yet to fix this, apparently there is a bulk problem and we are on the waiting.

Now thing is why does telkom take such a huge amount of clients when they can not provide the service to everyone. I need my service up and running and since i still have some months left to complete my contract i wish to cancel and choose another service provider, and i am not prepared to pay a cancellation fee as the fault is on their end.