1 reviews | Active since Feb 2018
Telkom ******
Telkom is the pits! Took out a new phone contract in June this year and specifically requested that they debit me on the 25th of every month as per the agreement. Debit order was supposed to be R389 but the first debit order would be R488 as I had to pay for sim and connection. Telkom then went ahead and debited my account on the 20th of July! I called them on the same day to find out who instructed them to debit on the 20th as it was not our agreement. After holding on the phone for more than an hour, a teamleader advised that the debit order date had been changed and I would be debited on the 25th from August onwards. Subsequently I check my phone this morning only to find out that Telkom debited my account AGAIN ON THE 20TH of this month!!!! That's not all, they also went ahead and charged me R591 instead of the R389 which is as per agreement!!!!! I called them this morning and the guy apologised and told me that this was a system issue! I want absolutely nothing to do with TELKOM, you guys are ****** and do as you please in people's Bank accounts! My Credit profile is getting messed up because of something that's not even my fault and they bill me whatever amount they as and when they wish. I strongly recommend that you stay away from this company!!!!!
