Telkom
It was arranged that our business would be relocated at the end of the month but Telkom decided to cut the line on the 12th of September. I've been phoning 10217, 10213,10210, ********** 9340, ********** , ********** but NOBODY can assist or want to assist. NO MANAGER wants to speak to me regarding this matter. Meanwhile our business needs to operate without a telephone line :-( !!!!!!!!!
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Telkom's replyOfficial
16 Sept 2018, 12:07Good day engela-hirsch,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply16 Sept 2018, 12:07
Official
Good day engela-hirsch,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
's updateReviewer Update
17 Sept 2018, 22:46I received 2 sms messages confirming 17 September 2018 as the date of installation of the line. After 5 telephone calls on the 17th of September 2018, I still do not know why Telkom did not honoured the appointment they've made with me. I also do not have a new date for installation. NOBODY IS ABLE TO ASSIST!!!!!! Numerous calls, no service at all :-( :-( :-(
's update17 Sept 2018, 22:46
Reviewer Update
I received 2 sms messages confirming 17 September 2018 as the date of installation of the line. After 5 telephone calls on the 17th of September 2018, I still do not know why Telkom did not honoured the appointment they've made with me. I also do not have a new date for installation. NOBODY IS ABLE TO ASSIST!!!!!! Numerous calls, no service at all :-( :-( :-(