TP
Teresa P

1 reviews | Active since Sept 2018

31 Oct 2019, 21:59

Telkom

Good day, I am absolutely dumbstruc****, my Adsl line went off on Thursday 17th of Oct, on the 18th, I logged a fault, telkom acknowledged my fault and will give attention. On Sunday I got a message thank you for canceling the call that was logged. Phoned again, new reference nr. Eversince nobody attended to my fault, I saw an add to migrate to LTE, phoned ordered and waited, phoned aafter several days, no order was placed. Got a message line is fixed, nobody until now came out, no fixed line. Went to telkom easte gate, to ask for LTE, person said, I will have to pay 899 pm plus telkom line of 290. 400 more than my existing contract. Then I said can you not speak to you manager, why can I pay for service if telkom is not going to replace copper cables in my area. I canceled my contact, and waiting for a bill, for early cancelation, that I will not pay!!, telkom can forget it!!. I will never ever recommend telkom to anyone. Used to tell all my family to go the telk route, well this is also going to stop. I am so disappointed!!!

0
Replies (0)