pB
paul B
1 reviews | Active since Aug 2016
03 Sept 2018, 09:00
TELKOM
Been having problems with cable theft in heidelberg since november 2017 but telkom keeps on billing but no service then they send a month ago a wireless router and phone but wireless router is not working at all but is stll being billed We have been instore,loged complains but still no service LETS SEE IF SOMETHING HAPPENS NOW ********** **********
Helpful (0)
Replies (4)0
Replies (4)
Telkom's replyOfficial
03 Sept 2018, 10:33Good day billie69
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply03 Sept 2018, 10:33
Official
Good day billie69
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
03 Sept 2018, 10:42Hi Pedre2008
Apologies wrong ref provided - AI*** -Typo Error
Please inbox / DM or Private message us your fault ref and affected telephone number with ID no and contact number, via our Facebook or Twitter platform's please.
Kind regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply03 Sept 2018, 10:42
Official
Hi Pedre2008
Apologies wrong ref provided - AI*** -Typo Error
Please inbox / DM or Private message us your fault ref and affected telephone number with ID no and contact number, via our Facebook or Twitter platform's please.
Kind regards
Gerard
Telkom Social Media Team
Best regards,
pB
paul B's updateReviewer Update
03 Sept 2018, 10:45This was brought to your attention a lot of times everyday 2 to 3 hours on the phone with telkom every day to sort this out the problem then they put us thru to this one and that one nobody at telkom knows what they are doing
Fix your problem my next move is the papers and carte blanche
pB
paul B's update03 Sept 2018, 10:45
Reviewer Update
This was brought to your attention a lot of times everyday 2 to 3 hours on the phone with telkom every day to sort this out the problem then they put us thru to this one and that one nobody at telkom knows what they are doing
Fix your problem my next move is the papers and carte blanche
pB
paul B's updateReviewer Update
03 Sept 2018, 10:51This is the number **********
Look at all the ref numbers on your system
You will find everything there
pB
paul B's update03 Sept 2018, 10:51
Reviewer Update
This is the number **********
Look at all the ref numbers on your system
You will find everything there