tJ
tsinyane J

1 reviews | Active since Jul 2018

17 Jul 2018, 16:58

telkom

ordered a device online at telkom on the 25 july and its almost a month now and my money is deducted but i still dont have the device with me even today, i call telkom every week and get a different agent who tells me the same story as others that they have loaded the query i am very disappointed in the customer care which takes 30 minutes before anyone answers the call

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Replies (1)
Telkom
Telkom's reply22 Jul 2018, 09:32
Official

Good Day

Thank you for allowing us the opportunity to assist further on your query.

Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.

Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.

We sincerely apologize for the inconvenience.

Kind Regards

Tumelo

Best regards,