LM
Leonie M
1 reviews | Active since Jul 2018
10 Jul 2018, 14:50
TELKOM
ASKED FOR A CANCELLATION OF AN ADSL AND THE PHONE LINE FOR ADSL ON 11 DECEMBER 2017, FOLLOW UP ON 22 FEBRUARY 2018 19 FEBRUARY 2018 AND 5 MARCH 2018. NOW THEY WANT TO DISCONNECT THE LINE BUT WHAT ABOUT THE CANCELLATION WHICH IS NOT DONE. PHONE SEVERAL TIME 10210 AND FORWARDED ALL THE DOCUMENTATION FOR THEM. RECEIVED A SMS FROM TERESA ********** THAT THEY GOING TO DISCONNECT THE LINE.
ACCOUNT NUMBER ********** 81
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Telkom's replyOfficial
18 Jul 2018, 07:51Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to investigate and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,
Telkom's reply18 Jul 2018, 07:51
Official
Hi
We are sorry to hear this. Thank you for contacting us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to investigate and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Hazel
Telkom Social Media Team
Best regards,