SC
Stefan C
1 reviews | Active since May 2015
06 Jul 2018, 13:29
Telkom
Good day Telkom Team.
I am still struggling with my internet connection. It has now been 1.25 months since I logged a support ticket (Ref: ********** 0). My case was closed, and nothing has been done to resolve the problem! I am very tired of this problem. You will compensate me for the downtime!I have called your support team multiple times, but my support ticket remains closed!
Please respond in a timely manor! Stefan Crous
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Telkom's replyOfficial
15 Jul 2018, 08:34Good day stefcrous,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply15 Jul 2018, 08:34
Official
Good day stefcrous,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,