Telkom

I don't even want to rate Telkom with one star. Telkom has the worst customer service. We've recently just opened a contract with them for an adsl line. We've had problems with it since day 1. The first four days we've received no internet connection. The salesman didn't process the order, he literally just gave us the router. We waited 4 days for a technician to come out & convert our lines after purchase. Eventually a technician came. A few days after that our connection kept switching on and off. I've called in almost everyday for them to fix this problem. A technician has come out here about 4 times and we haven't even received our first bill yet that's how short of a time we have this contract & have received so many problem. I call, they log a fault and then on some occasions I receive a message a few hours later saying the problem has been resolved but our connection is still off & no technician has come out. It's flipping RIDICULOUS. When we receive our bill we have to pay for a month where connection as only been received a quarter of the time. Telkom is a horrible network provider. I will never recommend them. I have been waiting for weeks for this issue to be resolved. They're trained to talk **** basically.