TELKOM!!!!!!!!!!!!!!! ?????????????

So.... 6 months later and Telkom still continues to ***** money from my bank account... After many calls to the call centre (total *****s!) And countless emails to a supposed supervisor, Mr. Nkosinathi Mhlongo, who promised to rectify the issue, NOTHING has been done to stop the deductions from My Bank account.... All this for a phone and contract that I DO NOT have with Telkom.. But rest assured.. "This matter has been escalated", I am told... ?... That sentence is the first and last sentence that all Telkom employees are taught during their training... Quite disappointed in your approach to this problem, Mr. Mhlongo