CR
Chantelle R
1 reviews | Active since Apr 2018
18 May 2018, 10:36
Telkom
For months we had problems with telkom, on 23rd of March we emailed the cancellation form to telkom, no one contact us after this. On Monday the 14th May we paid R500 on the account, 3days after they hand us over. we cant get through call centre either. i went online to chat an agent, after a while someone answered, and he gave me his email address, after 3 emails forwarded to him, still no answer about the cancellation...
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Telkom's replyOfficial
31 May 2018, 12:11Good day Tella6466
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
Telkom's reply31 May 2018, 12:11
Official
Good day Tella6466
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction ***
Regards
Gerard
Telkom Social Media Team
Best regards,
CR
Chantelle R's updateReviewer Update
01 Jun 2018, 11:33Can someone please get back to me? Our email *** or ***. Thanks.
CR
Chantelle R's update01 Jun 2018, 11:33
Reviewer Update
Can someone please get back to me? Our email *** or ***. Thanks.