Telkom

I had a contract with telkom that expired in March 2018, on the 02nd of March 2018 I sent an email to cancellation desk which i didn't get a response or acknowledgement till today,i have spoken to different people on different occasions of which neither of them really helped me,up to date telkom is still debiting my account, i even got a bill for the 31st of May. The worst people i have spoken to are Brenda Sibongile Magubani whom i spoke to over the phone and via email which she never bothered to respond.The lady was so useless and ***********, she didn't know what she was doing at all. i went to the telkom outlet at Stoneridge where the idiots told me to go online to cancell my contract! 'I mean really I am in your outlet and you refer me to another platform this is classic' i then took my issue to Facebook and and Twitter a guy by the name of Frank responded and he was as useless as he gave me those generic responses. Yesterday 07 May 2018 I spoke to Latoya Mngoma and Nokubonga Mkhize from Sales as i couldnt get hold of cancellation because they don't answer their calls who told me that they couldn't help me.Latoya advised me to send the cancellation email i sent before to her which i did and she never bothered to answer, I realised that she might have asked me to sent the email to her just to brush me off.I have dealt with the call centre which is hopeless, they know nothing, they push you from pillar to post, they know nothing. telkom must close the call centre because they are ****ing their business . NB: kindly not that i didnt use capital T for telkom purposely as i have lost all the respect i have for them, they are cheats