1 reviews | Active since Oct 2015
Telkom
Good Day I have a real problem with the Telkom accounts interfacing system which takes TWO days to register your payment. I have paid my account and despite the fact that I have sent my bank proof of payment, to 3 e-mails, one of which is suppose to be a supervisor no one will make any effort to so much as feedback. I have tried to resolve - even try reason with the less than helpful representatives on the 10210 contact number. I hold out little to no hope that despite complaining on hellopeter as well as lodging a complaint about this interfacing problem with the Complaints Board that any action will be taken by Telkom but to anyone considering Telkom as a provider take my advise and look at other providers!
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
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We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,