SM
Sedzesani M
1 reviews | Active since Apr 2018
17 Apr 2018, 07:35
Telkom
I logged a fault on 11 March Case No: ********** 6 & ********** 8. Telkom added a topup data service on my contract that costs me R99, I never authorise such. For the past month, they failing to resolve that issue. every time you call the call centre you promised feedback but they never call me back. I am being debited incorrect amount for the past 2 months. Too sad
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Telkom's replyOfficial
02 May 2018, 11:03Hi Sedzesani M,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***8
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply02 May 2018, 11:03
Official
Hi Sedzesani M,
Thank you for making contact with us.
Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.
Your reference number: ***8
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
SM
Sedzesani M's updateReviewer Update
02 May 2018, 20:46same answer for the past 2 months. you are not helping
SM
Sedzesani M's update02 May 2018, 20:46
Reviewer Update
same answer for the past 2 months. you are not helping