Telkom

April of last year Selldirect called me offering me an awesome data package from Telkom for R159 a month, I would get 5gb of anytime Telkom Data and 10gb night server. And it came with a wi-fi Router. To my surprise Telkom kept on debiting money way more R159 every month. It got a little frustrating and when I checked, I had a R500 spending limit on my contract, which meant if my Telkom Data was finished, I could buy more using my Spending Limit and it’ll reflect on my statement or I can Roam on MTN using that spending limit. I became so frustrated, because when do I even use my data? Turns out I haven’t even been using the “Telkom” data that’s being sent to me every month as the area I live in doesn’t have a Telkom coverage. So instead, without my knowledge... I’ve been roaming on MTN. Fine, I asked that they cancel the spending limit and the contract as it was useless to have. 6 times the operators have told me that their superiors will call me back and that Selldirect will pick up the device. I’m still waiting and money is still being debited from my account. I’ve tried so hard to get assistance from them... but nothing bleeds. I’m in a financial mess because of this company.