Telkom 1month+ not fixed line yet ! **** Service!

I reported a faulty line to Telkom/Afrihost on the 19th February, Nothing done or notified until 1st of March, I then made a report on Hello Peter the 1st March for bad service and still nothing was done. Still to date line is not fixed (i've exchanged router etc.) And it is now even worse... going for a full month now since line went faulty. Extremely slow speeds, bad latency and dropping of line consistently, I was advised by the Critical Care of Afrihost that my line shows extremely bad port errors, Since the 19th February this has all I've been hearing non stop each day each Email. \There is a high call volume in the area, time and date is unknown of when a technician will be dispatched\". For a month this is each damn days response I'm paying close to a R1000 for this poor service and expect to get better, I feel Telkom should start doing something, the amount of complaints is ridiculous, They got time to double bill clients and assign wrong data bundles but when it comes to after sales it its pure ********. For 2 years this has been my routine each 3rd month im getting sick TELKOM FIX MY DAMN LINE ITS ABOUT TIME FOR ALL THIS **** I WANT A REFUND INCLUDING THE BILL TO AFRIHOST"