Telkom

I have app**** for a data contract through a marketing company called homecloud and they gave me telkom sim card for the data I have app**** for, they delivered after 3 months as I have mentioned this on my previous comment and thanks to hellopeter they have sent me the paid up letter as I have requested. I'm having a problem with Telkom as they are the ones who listed me as transunion says and I have sent them an e mail requesting a paid up letter as I want to clear my name so that I can be able to get my company a bakkie on finance, I have spoken to Fikile Julia Nkosi a Telkom consultant and she has been telling me she is waiting for feedback I mean for 2 weeks. Please assist as my company is suffering and I really need to buy this bakkie for my business but they are holding me back.

Thanks you in advance