TELKOM

I have tried to install a line at my home in Potchefstroom (Feb). They never came to install the line. In the meantime I move to Cape town. A few months later the debit order went off for the line that was never installed. Hence, I returned the debit order. I queried and raised a dispute regarding this on the chat helpline (as the call lines are never answered). (I saved this chat). Received NO feedback whatsoever. Yesterday I got a call from a 3rd party to which I have been handed over due to not paying!!! How do you pay for something you never received??? The lady said she would send me a sms with her email address that I can send her the proof that I tried to cancel the line and dispute this amount. She never sent the sms. I might get blacklisted due to this - which is not fair.