Telkom

I bought my phones at the Woodlands Telkom store about 3 weeks ago and I was told and signed up a contract that indicated that my 1st installment will be end of this month subsequent to this my phone has been blocked, I have emailed the stock manager in an effort to resolving this, I have spoken to the billing department and they advised that the store failed to advise me on my monthly credit limit. Due to this inconvenience I am unable to work as I depend a lot on this phone, worse the store manager (after 3 emails) has not bothered to email me back. To be only told that I need to wait until month end is unacceptable.