Telkom

I've recharged with R150 telkom airtime on the 29th Nov but my airtime wasnt loaded then i tried to buy another R30 airtime..same thing happens i did call the telkom useless customer care line it does not go through.i went to telkom center in gate way and i was advised to wait until the next day because im not the only one whos experiencing this issue..they did not even bother to check wheather the airtime is reflecting..Telkom is ******* n im so ****ed off right now..all i want is my money back then cancel or throw this ******* sim card