NF
Nelia F

1 reviews | Active since Nov 2015

10 Sept 2019, 10:25

Telkom

I cancelled my Telkom account on 9 April 2019 and received a case number ***1. Received sms on 16 april "Your case no ***1" is resolved. So according to me it should have been cancelled. I received accounts for the following months, but everytime i tried to cancel it online, it said that a cancellation request has already been logged. Eventually in August I could place another cancellation request and received case number ***7. On 19 August i once again received "your case no ***7 is resolved". Account still not closed and now I received demand letters that i should settle the account of R1144.

I am not willing to pay anything after 31 May 2019, as I gave notice in April, so 1 calendar month notice were over by end of May.

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