Telkom

What is so difficult about debiting my account every month? Ever since I changed my bank details in March this year, you haven't bothered to go to the new account. Every 2nd month since then, I get told pay into our account so that the account is up to date and we will debit your account after but dololo. Do you know how much of an inconvenience it is to have to do a manual transfer into your account? Why did you bother to even ask for my banking details if you had no interest of going into my account? It doesn't help that your customer service consultants are impatient and not willing to listen at all. Now my services are suspended and I have to pay a penalty for your failure to go to my bank account?