Telkom

Good day, I have settled my Telkom account which was for data and never used it again but today when I check mt credit record they have listed me as a default client. now I cannot do anything without that being sorted. Please, Telkom this is truly unfair and wrong I cannot even apply for anything. The worse part is that when I call Telkom I being put to pillar to post and no one knows how this can be resolved. one consultant gave me an email and its incorrect ***. this is really frastrating and inconviencing me. in alll spheres in my life. Please Peter assist me in this as i need this resolved today or they can send me a letter that the account is settled and closed