DC
Dirk C

1 reviews | Active since Feb 2015

02 Aug 2017, 16:32

TELKOM !!!

<p>I had a contract with Telkom for a fibre optic line. When I moved to a Retirement Estate, I cancelled my contract as Telkom did not have the same facilities at my new home. It took me a few months to get Telkom to accept my cancellation, but not before they kept on charging me for two extra months. Eventually they agreed to give me a credit for the overcharge. Good. But.... to get them to credit my bank account with the credit is apparently above their expertise! I cannot get the money out of them, therefor this moan.</p>

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Replies (1)
Telkom
Telkom's reply04 Aug 2017, 14:43
Official

Hi dirkclaasen,

Thank you for making contact with us

This response serves as confirmation that your query has been received. We will look at the matter and provide you with feedback.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,