Telkom

<p>I phoned the Telkom call centre (I would have liked to call it a service centre, but I cannot) on 26/04/2017. After having explained my enquiry to the call centre agent, I was transferred to a Supervisor with the name of David. He requested me to send an email to him ********** as he is not allowed to act on a telephonic request, which I did directly after I finished the call. Since then I have had no reply to my email, and I was also unable to get hold of him telephonically again.<br /> On 13/06/2017, I was transferred to another Supervisor, Themba Myeni, who again asked me to send my enquiry to him by ********** which I again did immediately. He, as David did, just vanished. I am to this moment, still waiting for a reply from anyone at Telkom.<br /> I have a prepaid credit of over R2,000 on my home telephone number, yet I keep on getting an invoice from Telkom and had my service suspended before, when I didn't pay it. An audacity don't you think, more so given that they don't honour their promises or at least have the decency to respond to any of my emails.</p>