TK
TERESA K

1 reviews | Active since Dec 2012

04 Jul 2017, 12:38

TELKOM

<p>Teresa Krynauw ********** />May 10</p> <p>to abrabi11, ShowMax <br />Dear Ighsaan</p> <p>I have been put through to 6 different numbers - the last person could not even find my number on the system!</p> <p>I would like to log a dispute re Showmax billing ( 04 Jan to date - R 694.72 + Tax) I have received my May -July account yet - same thing, if it has not been resolved please add to the dispute</p> <p>- my number is ********** and the Telkom account is ********** 52045</p> <p>SHOWMAX</p> <p>Hi Teresa,</p> <p>We see that you have cancelled your subscription under email address ********** but you have not been billed as this was within your free trial.</p> <p>Please let us know if you need any further assistance.</p> <p>Kind Regards<br />The ShowMax Team</p>

0
Replies (11)
Telkom
Telkom's reply05 Jul 2017, 11:06
Official

Hi TERKRY,

Thank you for making contact with us

We would like to assist further, kindly provide us with the account details , affected number and ID number.

We really do apologize for any inconvenience caused to you.

Your reference number is: AI***

Regards
Launa
Telkom Social Media Team

Best regards,

TK
TERESA K's update05 Jul 2017, 20:56
Reviewer Update

Dear Launa

Thanks for the reply.

***

Tel no - ***

ID - ***

Regards

Teresa

TK
TERESA K's update11 Jul 2017, 12:26
Reviewer Update

Dear Launa

When I expect a reply?

Regards

Teresa

TK
TERESA K's update14 Jul 2017, 15:52
Reviewer Update

Launa contacted me on 05 July, since then I have not heard ANYTHING!!

TK
TERESA K's update18 Jul 2017, 13:07
Reviewer Update

My service has been SUSPENDED - because Telkom does not back me - I have never but never received such BAD service. Get it reconnected NOW!!!!

I have a lodged a complaint with Hellopeter

TK
TERESA K's update01 Aug 2017, 10:49
Reviewer Update

I logged dispute telephoncily

I wrote to Hellopeter

I shared with facebook

Please sort this out - next I go out my Lawyer

TK
TERESA K's update18 Aug 2017, 09:12
Reviewer Update
The charges are now R 1 600 - when is going to stop???
TK
TERESA K's update18 Aug 2017, 09:14
Reviewer Update
The charges are now R 1 600 - when is this going to stop???
TK
TERESA K's update18 Aug 2017, 09:14
Reviewer Update
The charges are now R 1 600 - when is this going to stop???
TK
TERESA K's update18 Aug 2017, 09:14
Reviewer Update
The charges are now R 1 600 - when is this going to stop???
TK
TERESA K's update18 Aug 2017, 09:14
Reviewer Update
The charges are now R 1 600 - when is this going to stop???