MM
Malepanta M
1 reviews | Active since May 2017
08 Jun 2017, 06:38
Telkom
<p>I called telkom on tuesday after receiving sms starting that deduction will take place in 3 days I spoke to montho who referred my query to Gugu hlatshwayo the lady I spoke to last week friday requesting them to cancell the contract before they can deliver the device to me, I was informed with this ref 15:20 06/06 2017 that gugu will call me regarding my querry now an amount of 229 was debited from my account p ls telkom um pieced of with this I need my money to be revised back to my account before I take the matter worse </p>
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Replies (3)
Telkom's replyOfficial
08 Jun 2017, 12:30HI Malepanta
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's reply08 Jun 2017, 12:30
Official
HI Malepanta
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.
Interaction ***
Regards
keagan
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
13 Jun 2017, 13:10Good day
Please provide us with your ID number for us to assist further.
Regards
Sikelelwa
Telkom Social Media Team
Best regards,
Telkom's reply13 Jun 2017, 13:10
Official
Good day
Please provide us with your ID number for us to assist further.
Regards
Sikelelwa
Telkom Social Media Team
Best regards,
Telkom's replyOfficial
14 Jun 2017, 14:14Trust you are well.
Please be advised that we will be closing reference AI*** due to insufficient information , should you revert back with the requested details we will log you a new reference number.
Regards
Ithabeleng
Telkom social media team
Best regards,
Telkom's reply14 Jun 2017, 14:14
Official
Trust you are well.
Please be advised that we will be closing reference AI*** due to insufficient information , should you revert back with the requested details we will log you a new reference number.
Regards
Ithabeleng
Telkom social media team
Best regards,