TELKOM

<p>Took out a contract in january with telkom online services and specifically told the operator i want my own ********** 262 number on the contract sim, received the phone end january with a new contract sim i called customer service immediately the next day when my phone was up and going they said to me they can't do anything i need to go to a telkom store to do number change went to every store here in cape town eventually i called them again and told operator that the stores can't do anything they don't have the facilities to do it, then they created a case on 6 february and said to me it will take 72 working hours for the number change and someone will call me as of that time didn't get any call nothing, i calle in every day of my life to ask when is this number change taking place every operator told me therés nothing they can do but to email the back office, every day this went on when i would call went back to telkom blue route my husband made a scene at store and said this is pathetic that i should go through this paying and my numbers are all off, ********** 262 and ********** 810 i have kids and responsibilities and have no connection they gave me nicholas ashton's email address i explained to him about the hole ordeal im going through he would just send through mails with message to back office everyday but nothing went on this went of for months now since january ive called each and every customer agent already and just eventually stopped doing that so now telkom is debiting R269 from my account every month without having to use my phone because all the numbers are off i think this is a disgrace i even received another device from telkom which i don't know where it came from but as far as im concerned i only have one contract i called everyday about the extra device i got no one can help me im so furious with telkom so now im sitting with a phone which i can do nothing with debit goes off every month and all the numbers are off ive never experienced this from any of my past networks like mtn or cell c that i have contracts with telkom is one of the worst pathetic networks ive ever came across so now im doing my homework to find out consumer rights and taking telkom further </p>