JL
Jaques L

1 reviews | Active since May 2017

05 May 2017, 22:17

Telkom

<p>Had a 2meg line for a couple of years, bad service. Not close to a 2 meg line. Then upgraded to a 4 meg line hoping it will be better but it is still the same. 17:00 -23:00 is the only time i want to use the service, mainly but then is when it is at it worst. Testing my service all the time! ********** is my number if you would like to fix this problem permanently!!!!!!</p> <p> </p>

0
Replies (2)
Telkom
Telkom's reply08 May 2017, 09:47
Official

HI Witsneltrain1

Thank you for making contact with us and taking my calls.

As discussed i have sent the e-mail instruction including the test account to perform the speed test. Please respond when possible and i will attend accordingly. I will contact tomorrow again.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

JL
Jaques L's update10 May 2017, 11:54
Reviewer Update

Hi Keagan

I have not received the email mentioned in the mail above, you also have not phoned me back as said.

Please send me the mail to do the neccesary testing, PS my line seems to be fine, no strange noises when in use.

I have done some speed tests by myself and @ 19:00 over 2 days i got 0.78Mbps & 0.78Mbps. where as it is a 4Mbps line.

Regards