KC
Keri C

1 reviews | Active since Apr 2017

25 Apr 2017, 15:39

Telkom

<p>Purchased a wifi router from Sell Direct on behalf of telkom only to find I dont have a telkom account and no one can assist me - It was a data account that was supposed to be created, but at the store they are saying I need to load data onto the sim to use it - Did I get ****med by Sell Direct Marketing because they deducted the money from my account for my data and device but I cant get hold of them, is Telkom aware that Sell Direct Marketing is using the Telkom name to ***** money from users for false data contracts? I cant be the only person </p>

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Replies (1)
Telkom
Telkom's reply26 Apr 2017, 08:28
Official

Good Day

Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.

Regards

Telkom Social Media Team

Bronwyn

Best regards,