1 reviews | Active since Mar 2017

05 Apr 2017, 18:08

Telkom

<p>this is my final message.</p> <p> </p> <p>iAfter numerous complaints on my side and finally getting a technicien out, My line was cut off and now my internet connection is worse than before. I can't even download YouTube! I was told to upgrade and pay more because I live too far from the hub in Barrack street. Before that I was told that the cables might have been damaged. BUT I'm supposed to upgrade and pay more. </p> <p> </p> <p>I think the final solution would be to cancel my contract and go with another service provider. Obviously Telkom's infrastructure does not cope and telling me I live too far away is according to me unacceptable. It worked fine before. </p> <p> </p> <p>So for you who still have ADSL good luck. Currently I can't afford fiber. I'm a teacher......</p> <p> </p> <p> </p>

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Replies (1)
Telkom
Telkom's reply06 Apr 2017, 09:23
Official

Good morning.

Sorry for the inconvenience caused. This matter will be escalated for urgent attention and our team will be in touch.

Thank you.

Regards,
Moenieb.
Telkom Social Media Team.

Best regards,